RI Executive Coaching
Situational
or Behavioral
Below is a list of options for individual coaching services which Resource International makes available to
employees of contracted companies dependent upon whether an employee's needs
are situational or behavioral. Situational challenges typically require less
time to address than do challenges that deal with the employee's own behavior.
Situational challenges can be met by training and short term coaching. Behavioral challenges require some form
of extended coaching. RI has
created a sample contact web page that can be customized with your company logo
for employees who are being given the opportunity of working with one of RI's
professional coaches at: http://www.resource-i.com/coachingsample.html
Generally,
as more time is invested over an extended period, learning becomes more
integrated with behavior so that real and lasting changes are made and
measurable results achieved. However, each individual employee's needs are
different, so each coaching relationship needs to be customized to produce the
best results. The following options provide a basis from which RI can
build the best coaching relationship for you or your employee.
A. Individual Half-day Situational
Coaching Package
Some times
circumstances are so acute they require the most support in the shortest period
of time done at the earliest possible moment. For employees who are having difficulty dealing with a
specific situation and are in need of the best perspective on how to approach
that situation in the most efficient way possible, RI's individual half-day
training session meets the need.
After
completing a pre-session Internet accessed Coaching Survey, reached by going to
the web page listed above, the employee attends a single, individually focused,
four-hour training session conducted by one of RI's professional coaches to
present, discuss and practice skills targeted to support their professional
development, i.e., enhance their interpersonal communication skills. While training
is not the same as coaching, an individual half-day session
will impart useful concepts, insights and techniques while giving the
individual employee valuable one-on-one advice from a trained coach on how to
apply new skills and measure the results.
B. Situational
Coaching Package (8hrs over 4-6 weeks)
When the coaching
focus is on how the employee can best handle a challenging situation, it is extremely
valuable to provide the employee with an opportunity to meet with their coach,
practice what they have learned "on the job" and meet again with their coach
for review and improvement. A few
repetitions of this cycle support the increased application of the concepts and
techniques learned exponentially. This process provides the greatest
impact for situational challenges.
1.
Pre-session Internet accessed Coaching Survey
2. Two
two-hour coaching/training sessions (in person)
3. Four one-hour follow up coaching sessions (phone)
4. Coaching Support Materials Optional (see below)
C. Behavioral
Coaching Package (16hrs over 3 months)
When an employee's success in improving their behavior is
an important factor in the success of the organization, either in avoiding
litigation or in documenting the support that is being provided to support the
employee to be successful, or to respond to a proactive request by the employee
for professional growth options, a more thorough approach to coaching is
recommended. People can hear
information in a training or a few sessions with a coach, even be sincerely
inspired and motivated to incorporate what they have learned. But putting it into practice in a way
that alters their behavior is more difficult. Such change often requires more preparation, practice,
feedback, and ongoing corrections. A more extended series of coaching sessions,
than what is required for a situational challenge, provides a valued employee
or supervisor with a sense of the necessity for and value of their
success. The employee is
given a span of three months to demonstrate consistent and dependable
improvements.
Such success is more likely accomplished with repeating opportunities to practice in
between coaching sessions, when there is time to learn from both failure and
success, as well as on-going opportunities for needed adjustments and feedback
from the coach.
1. Pre-session Internet accessed Coaching Survey
2. Four two-hour coaching sessions/ (1x-2x week ‒ in person)
3. Four weekly one-hour coaching sessions (1x-2x week ‒ phone)
4. Four bi-weekly coaching sessions (phone)
5. All coaching support materials are provided.
Coaching
Support Materials
1. Initial confidential online survey
2. Pre-postOnline instrument on chosen topical emphasis (leadership, communication,
assertiveness, conflict resolution, stress etc.)
3. Web-based training: High Impact Communication (3 modules)
4. Web-based training introduction: Successful Managing the Stress of Change
(1 module)
5. Appropriate handouts
6. The Martial Art of Communication online audio presentation or CD
7. Set of six reminder cards
8. DVD "It's Not Personal"
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