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Accept: Receive
with favor, willingness, or consent.
Accomplish:
Bring to pass or to completion.
Accuracy:
Freedom from mistake or error.
Acknowledge:
Admit the truth or fact of.
Active: Abounding
in or exhibiting action; busy. Being in or pertaining to a state of
action. Bearing interest.
Actively Receptive:
Actively repeating the other person's point of view to check for clarity,
without necessarily agreeing or disagreeing.
Affirm: Declare
or state positively. Confirm or ratify.
Agreement:
The act of coming into accord. The state of being in conformity. A contract.
Aggressive:
Attacking. Boldly assertive.
Aggressive Listening:
Your ears are listening but you continually defend your point of
view by attacking the other person's position.
Alternative:
A choice between two thing.
Apologize:
Acknowledge, with regret, an offense.
Appreciation:
An expression of admiration, approval, or gratitude.
Approval:
An act or instance of approving.
Argue: Present
reasons to support or contest a measure or opinion. Contend in argument;
quarrel.
Assume: Take
for granted.
Assumptions:
That which is taken for granted; a supposition.
Attention:
Sympathetic consideration of the needs and wants of others.
Attitude:
Position of the body, as suggesting some thought or feeling.
Aware: Conscious;
cognizant.
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Backfire:
Have an unexpected or unwelcome result.
Behavior:
Manner of conducting oneself. The way a person acts under given circumstances.
Blame: Hold
responsible; accuse.
Body Language:
Unconscious gestures and postures considered as indications of mental
and emotional states.
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Challenge:
Call in question. Dispute.
Clarify:
Make or become clear or free from impurities. To make or become understandable.
Commitment:
An engagement or pledge to do something.
Communicate,
communicating: Cause another or others to share in; impart. Transmit
or exchange thought or knowledge.
Communication:
The act of communicating. The communicating of ideas, information, etc.
Compromise:
An adjustment or settlement by means of concessions.
Concern:
Be of interest or importance to. Occupy the attention of; engage.
Confidence:
A feeling of trust; faith.
Conflict:
A struggle; battle. Mutual antagonism, as of ideas.
Conscious:
Aware of one's own existence or of external objects and conditions.
Cooperate:
Work together for a common objective; act in combination.
Counselor:
An advisor.
Customer:
One who buys something; esp., one who deals regularly at a given establishment.
Courteous:
Showing politeness; good manners.
Cultural Paradigm:
Behavioral patterns for any specific period or people.
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Defense:
The act of defending against danger or attach. A plea or argument in
justification or support of something.
Disagreement:
Failure to agree; difference. A quarrel; dispute.
Dismiss:
Discharge; have done with quickly.
Dissatisfied:
Failed to satisfy; disappointed; displeased.
Duality:
Denoting or relating to two. Composed of two; twofold; double.
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Effective:
Producing the desired or proper result. Producing a striking impression.
Efficient:
Productive of results with a minimum of wasted effort.
Empathy:
Intellectual or imaginative apprehension of another's condition or state
of mind.
Encourage:
Inspire with courage, hope, or resolution.
Ensure:
Make sure or certain; guarantee.
Enthusiasm:
Keen, animated interest in and preoccupation with something. A cause
or object of intense, lively interest.
Escrow: Technically,
this term strictly refers to a deed delivered to a third person to be
held by him until the fulfillment or performance of some act or condition
by the grantee. In title industry parlance it means the depositing with
an impartial their party called the escrow agent (usually the title
company) of anything pertaining to a real estate transaction including
money and documents of all kinds which are to be disbursed and delivered
to the rightful parties by the escrow agent when all conditions of the
transaction have been met.
Exceed: Surpass
or be superior. Go beyond.
Exceptional:
Unusual; extraordinary.
Excuses:
Apologize for. A factor that frees from blame.
Express:
Formulate in words; verbalize; state. Give a sign of; reveal: express
anger.
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Feedback:
A response, or criticism or suggestions, to a proposal, action, process,
etc.
Flexible:
Able to adjust; adaptable.
Focus: A
central point, as of importance or interest.
Follow-up:
Something, as an action or letter, used in following up.
Foundation:
The act of being established. The state of being founded or established.
Frustrated:
Keep (someone) from doing or achieving something, thwart.
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Gestures:
Meaningful bodily motions, as of the hands in speaking.
Gossip: Idle,
sometimes malicious talk, esp. about others.
Grow: Flourish,
thrive.
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Habit:
An act or practice so frequently repeated as to become almost automatic.
Honestly:
In an honest manner. Really, truly, indeed.
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Identify:
Establish as being a particular person or thing; recognize.
Ignore: Refuse
to notice or recognize; disregard.
Impression:
An effect produced on the mind, the senses, or the feelings.
Inevitable:
That cannot be avoided or prevented form happening.
Inflection:
Change in form undergone by words to express grammatical and syntactical
relations, as of case, number, tense, etc.
Input: Suggestions
or data to be applied in making a decision, preparing a report, etc.
Intensity:
The strength or degree of some action, quality, feeling, etc.
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Judge: One
appointed to make decisions. One who makes critical evaluations.
Judgment:
The act of judging. The decision or opinion reached through judging.
A sentence or decision.
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Key:
Anything serving to disclose, open, or solve something.
Knowledge:
A result or product of knowing; information or understanding acquired
through experience; practical ability or skill.
Knowledgeable:
Well-informed.
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Leverage:
The power to effect or accomplish something.
Listen:
Make conscious use of the sense of hearing; be attentive in order to
hear. Pay attention; give heed.
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Mediator:
Settle or reconcile differences, by intervening as a peacekeeper.
Misunderstanding:
Failure to understand the meaning, motive, etc., of someone or something.
A disagreement or quarrel.
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Natural: Produced
by or existing in nature; not artificial.
Nature: The
essential character of something. The entire material universe and its
phenomena. The basic character or disposition of a person or animal.
Needs: The
lack of something necessary or desirable.
Negative:
Characterized by or expressing negation, denial, or refusal.
Negotiate:
Discuss or confer with another party in order to reach an agreement.
Nourish:
Furnish food or other material to sustain the life and promote the growth
of. Support, maintain, foster.
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Objectively:
Free from personal feelings, prejudice, etc.; unbiased. Treating of
or stressing actual phenomena, as distinct from inner or imaginary feelings
and thoughts.
Openness:
Affording approach, view, or passage: an open door.
Opinion:
A conclusion or judgment held with confidence, but falling short of
positive knowledge.
Opportunity:
A fit or convenient time. Favorable circumstance. A chance for advancement
in business.
Options:
The right or power of choosing; discretion. The act of choosing.
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Passive: Submitting
or yielding without resistance or opposition; submissive.
Passive Listening:
Your ears are listening, but you are not expressing yourself openly.
Common phrases include: "whatever you say," and "O.K.,
I don't care."
Patience:
Possessing or demonstrating quiet, uncomplaining endurance under distress
or annoyance. Tolerant, tender, and forbearing.
Perspective:
The relative importance of facts or matters from any special point of
view.
Persona:
One's personality as seen by others.
Physics:
The science that treats of motion, matter, and energy, and of their
interactions.
Positive: That
is or may be directly affirmed; actual. Not admitting of doubt or denial.
Positively:
Characterized by or expressing affirmation: a positive attitude.
Prepared:
Make ready, fit, or qualified. Bring to a state of completeness.
Principle:
A general truth or law, basic to other truths. A rule of personal conduct.
Pull: Apply
force so as to cause motion toward. Tug, rip, tear.
Push: Exert
force upon or against. Exert steady pressure against something as to
move it. Force as through a crowd or jungle.
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Questions:
A subject of inquiry or debate; a matter to be decided; problem.
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Receive: Gain
knowledge of: receive good news.
Receptive:
Able or inclined to receive, as truths or impressions. Able to take
in or hold.
Recognize:
Perceive or be aware of as known previously. Identify, as by previous
experience. Indicate appreciation of. Regard as valid or genuine.
Relation, relationships:
The fact or condition of being related or connected in some way.
Relaxed:
Make lax or loose; make less tight or firm. Make less stringent or severe.
Resist: Strive
against; act counter to.
Resistance:
Any force tending to hinder motion.
Resolve:
Decide or determine (to do something). Make clear; explain or solve,
as a problem.
Respect:
Regard for and appreciation of worth; honor and esteem.
Responsible:
Involving accountability or obligation.
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Sabotage:
Deliberate destruction. Any act to hamper or destroy.
Sincere, Sincerely,
Sincerity: Being in reality as it is in appearance; genuine. Free
from hypocrisy; honest.
Solution:
The act, process, or method of solving a problem. The answer to a problem;
explanation.
Stress: Emotional
or intellectual strain or tension.
Supportive:
Providing emotional support, as with sympathy, advice, and encouragement.
Suspicion:
The act of suspecting or the state of being suspected of something wrong
without proof or clear evidence. Any impression based on little or no
proof.
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Tactful:
Intuitive ability to avoid offending.
Tainted:
Imbued with something offensive, poisonous, or corrupt; infected with
decay.
Technique:
Working methods or manner of performance.
Tension: Mental
strain; intense nervous anxiety.
Tone: Vocal
inflections as expressive of feeling.
Trust: Confident
reliance on the integrity, honesty, or justice of another; faith.
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Unconscious:
Unaware. The area of the psyche that is not in the immediate field of
awareness.
Understand: Come
to know the meaning or importance of; apprehend. Comprehend the nature
or character of. Be aware of; realize.
Universal:
Of, pertaining to, or typical of all or the whole. Including, involving,
intended for, or applicable to all.
Unpleasant:
Disagreeable; objectionable; not pleasing.
Unnatural:
Contrary to the laws of nature. Not having, or inconsistent with, those
attitudes, feelings, etc. considered normal.
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Valid:
Based on evidence that can be supported. Convincing or sound.
Verbal: Of
pertaining to, or connected with words. Expressed orally; not written.
Vocal: Of
pertaining to, or for the voice. Having voice. Freely expressing oneself
in speech.
Visual: Of
pertaining to the sense of sight. Produced or induced by mental images.
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Yang: An
ancient Chinese term for the active principle of universal.
Yin: An ancient
Chinese term for the feminine principle of universal balance.
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